Shopify needs no introduction because it’s possibly the best e-commerce platform. Its offerings are why it’s the merchants’ favorite and holds at least a 26.2% share of the total e-commerce platform market. Today, we will review one of this platform’s most popular offerings, Shopify POS. For the past few years since the dawn of digital payments, the point of sales (POS) system has become increasingly popular, but unsurprisingly, Shopify’s POS has been the one we have had an eye on for a long time. So, we thought it was the best time to test this system through this detailed Shopify POS review. 

When we tested Shopify POS, we were amazed at its potency for in-person and online sales. It’s more than just a POS system; it is a complete payment unit for e-commerce businesses that can link online and in-person inventories. However, the system isn’t for everyone, and we discovered a few flaws that could put you off. 

Through this complete review of Shopify POS, we have given our first-hand experience of using this payment system, including its features, pros and cons, pricing, security, and genuine user reviews—everything just to give you an idea of whether it’s worth it for you. 

What is Shopify POS?

Shopify is a POS (point of sale) system that helps merchants sell goods, process payments, and manage both online and offline business. As Shopify’s proprietary product, it extends compatibility with the platform and aids in inventory management, streamlining operations, and improving customers’ shopping experience through faster checkouts. 

The platform offers the system in two ways: a Shopify POS hardware and a mobile app. The system is extremely easy to set up; you only need Shopify POS hardware that connects to WIFI and a card reader. Additionally, the Shopify POS app – available on iOS and Android, easily integrates with the system to offer a number of features to help handle business operations effectively, which primarily include inventory and staff management, reporting, analytics, and sales monitoring. 

A recent report from EY found that Shopify POS offers 22% better ownership cost, 20% faster implementation, and an 8.9% surge in sales. 

Key Features of Shopify POS

Although the Shopify POS overview above provides a general idea of the system’s main capabilities, it is only a teaser of what this Shopify payment system can do. So, here are some key features of the Shopify POS system: 

1). Integration with Shopify Payments

Undeniably, there are tons of POS systems out there, but what makes Shopify POS different is its seamless integration with Shopify payments. While using Shopify POS, you don’t have to worry about setting up a third-party payment processor. 

And there’s more to the story! Once you set up your POS system for Shopify payments, you will be ready to accept in-person and online credit and debit card payments. 

Here’s how you can integrate Shopify POS with the platform: 

• Download and install the Shopify POS app. Now, after logging in, go to settings and then select payment types. 
• Now, ensure “Credit/Debit’ shows as Accepted. 

2). Multi-location management

The best thing about Shopify POS is that it gives merchants, especially those with multiple stores, unmatched control over their stores. They can monitor inventory for all locations. The ‘inventory’ page in the admin dashboard offers a number of functionalities, including 

• Track stock levels
• Create transfers between stores
• Monitor the history of every inventory change
• Manage products counts
• Inventory tracking directly from its page.

What’s more? You can even set your Shopify POS hardware to any address (New York, London, New Delhi) to get an idea of the right taxes applicable in the region. Additionally, the inventory for specific locations gets updated automatically when you sell a product. Lastly, you don’t have to worry about inaccurate stock levels or manual tracking.         

3). Custom printed receipts

Shopify POS includes a feature that lets you make receipts a key part of your brand experience. Rather than plain, generic themes, you can now create polished receipts that make a lasting impression and build your brand’s identity.

You can add your business logo, contact details, or a special message in the header and footer for a personal touch. You can also control how many copies are printed by default to make checkout smoother.

Shopify POS also lets you apply settings to all your store locations or just a selected few based on your needs.

4). Camera barcode scan

We really like the Shopify POS barcode-scanning feature—it makes the checkout process super easy. Adding items to the cart is super easy if you use a Bluetooth barcode scanner that Shopify supports. You can move around the store freely with a cordless scanner—up to 100 meters from your iPhone—perfect for big stores!

You can choose between 1D or 2D barcodes, depending on your needs:

• 1D Barcodes: These are the classic black lines on most product packaging. You can create barcode labels for your products and scan them with a scanner or your device’s camera to add products to the cart.
• 2D Barcodes: These are black-and-white square patterns. You can scan a gift card’s 2D barcode to add it to the cart or redeem it at checkout when a customer shows the card or a printed copy of the barcode.

5). In-app retail store analytics

Running a business successfully means knowing how well your store performs daily. That’s why Shopify POS offers a user-friendly Analytics screen where you can quickly check your Daily Sales report and key stats:

• Net sales: Total earnings for the day after deductions.
• Average order value: How much each customer spends on average per transaction.
• Items per order: Average number of products bought per visit.
• Top products by net sales: The top three best-selling products and their earnings.
• Top product types by net sales: The top three product categories driving sales.
• Top staff at register by net sales: The top three staff members based on the number of orders and total sales.

The report shows today’s data but also lets you compare it with last week’s performance. This way, you can spot trends and adjust your strategies to stay on top.

6). Cash tracking

Managing daily cash flow can be tough, especially for merchants with multiple stores. Luckily, the Shopify POS system makes this easier.

The Register screen lets you set up and review cash tracking sessions easily. Each session shows a clear overview of daily cash transactions and any adjustments made by staff. Here are the key details you can instantly access:

• The start date of the session
• Total sales for that session
• The name of the staff member who started the session
• The starting cash amount in the drawer
• Any adjustments (like when a staff member uses their personal cash to make change)

With these features, you can effortlessly manage and review your cash tracking sessions.

Shopify POS Pricing

To use Shopify POS, you need to be subscribed to one of Shopify’s core plans: Basic, Shopify, or Advanced. There are two POS plans available: Shopify POS Lite and Shopify POS Pro.

Here’s a general overview of Shopify Pro Pricing Plans:

Apart from these pricing plans, here are some fees and charges associated with the Shopify POS system: 

Based on our research, Shopify’s POS system isn’t the most cost-effective, with POS Pro being quite pricey. However, the extensive features might be worth it if you run a large business with multiple locations. In that case, the higher cost could be justified.

For smaller businesses or startups, going for POS Lite on the Basic plan is recommended. You can always upgrade as your business expands.       

Shopify POS Security & Customer Support

In terms of safety, Shopify POS is definitely a worthy option because of its high-end PCI Level 1 certification. The system adheres to industry standards for card data security and secure payment processing. The data transmitted between the Shopify POS system and servers are safe with 256-bit SSL encryption. 

Additionally, the platform has data isolation policies in place, extended validation certificates, and regularly audits the security for any vulnerabilities. The Shopify POS hardware accepts EMV chip cards only, making it even safer. 

Meanwhile, the Shopify payment system is subject to regular PCI audits. And the company recommends implementing required data security controls at the merchant’s end. 

Shopify POS Reviews from Existing Users

Shopify POS has received a number of reviews from its users, and most of them are positive. The existing users of Shopify POS have praised this system for its integration capabilities and ease of use. However, we think a few users don’t seem happy with it. They have complained about its lack of customization. 

Here, we have attached a few screenshots of users and their Shopify POS reviews: 

How to Set up Shopify POS?

So, after this Shopify POS review, we are sure you might have got enough information about this payment system. If you have made up your mind and are ready to use POS hardware, here are simple steps to set up Shopify POS for your e-commerce store. 

Step 1. Choose Your Hardware

Firstly, you need to start with choosing the right POS hardware for your e-commerce business. As we said earlier, the Shopify POS app world is for both Android and iOS smartphones, and you can use these devices as your POS terminal. 

What’s even better? iPhone users can directly accept payments without needing a card reader. Simply ask your customers to tap on their payments, and the POS app will process the transaction automatically. 

The hardware you will need to set up the POS system include 

• Barcode scanners
• Shopify retail kit (including dock, retail stand, the tap and chip card reader, and mounting kit)
• Shopify POS Go (a handy device with a scanner and card reader)
• Shopify dock for tap & chip reader.

You can purchase all these accessories from Shopify itself, but feel free to use compatible third-party options if that’s what you prefer!

Each item comes with a handy guidebook and step-by-step instructions, so setting it up is quite a breeze. And even if you still need a hand, the support team is likely just a call away.

Step 2. Set up the Shopify POS App

After your POS hardware is all set, let’s move to configure the Shopify POS app. Now, download and install the Shopify POS app; remember not to download the main Shopify app. 

After installing the app, log in to your existing account (if you don’t have one, sign up with the correct details). Now, customize your checkout and manage other features. 

Click on the ‘Add Tile’ and choose the products to show on the checkout screen. To access register management, go to settings, then click on Register to start a tracking session. The app will monitor the cash flow after you enter the amount in the cash drawer. 

Step 3. Configure Payment Settings

Now, let’s set up your POS system’s payment settings. Shopify Payments is already the default option, so just click “Complete Account Setup.” Enter your business details (like your ID, tax info, and bank details), and you’re all set!

If you want to offer more payment options, click the “Add payment methods” button at the bottom of the screen. You’ll find various choices, including popular buy-now-pay-later options like Affirm, Klarna, Zip, and Afterpay.

Step 4. Run Your Shopify POS System

Once your hardware, app, and payment settings are ready, you can start using the POS system immediately. If you need to adjust the settings, you can always go back and reset them whenever you want.

Additionally, you can manage important data (like inventory, products, and taxes) from the Shopify dashboard, not just the POS app. Everything will sync automatically when you click “Save,” no matter where you make the updates.

Pros and Cons of Shopify POS

Top 3 Shopify POS Alternatives (2025)

If you’re not happy with Shopify services or want to explore other POS options, consider these alternatives:

1). Square POS

This software helps businesses sell online, over the phone, or in person. It includes fully integrated features for touch-free payments and contactless pickup and delivery. Plus, you can set up your offline store for free with the basic plan. However, Shopify POS might be a better choice if you need advanced features and management tools.

2). Lightspeed Retail

Lightspeed Retail offers powerful tools that help businesses set up and grow quickly. It includes everything from inventory management, payments, and sales to retail and analytics.

The cloud-based POS software ensures faster checkouts and efficient in-store inventory management. It’s an all-in-one solution that helps retailers boost both in-person and online sales.

3). Square Retail

Square Retail is crafted specifically for retail businesses. It provides advanced features to help retailers run their operations more smoothly and efficiently with integrated tools.

You can manage your POS services from any device, such as iPhone, iPad, MacOS, and Windows. This makes the in-store selling experience seamless and meets customer needs with built-in tools, efficient inventory management, and knowledgeable staff.

Conclusion 

For this Shopify POS review, we have compared ten different POS systems to conclude whether it is worth all the hype. Shopify’s POS hardware exceeded our expectations in terms of pricing, hardware, usability, and ease of use. We give them a good score of 4.5/5.

Although the system offers a ton of features, such as inventory management, staff management, and extensive reporting, it doesn’t go great with pricing and customization options. 

So, that’s it for this review! If you have any questions regarding Shopify, you can connect to our experts at Malicy App Developers. We can help you with a range of Shopify development services. 

FAQs

Can Shopify be Used as POS? 

Yes, Shopify offers a Point of Sale (POS) system that integrates seamlessly with its ecommerce platform. It allows businesses to manage online and offline sales, accept payments, and handle daily operations from a single system.

What Happened to Shopify POS Go? 

Shopify POS Go, the handheld POS device, is no longer available for purchase. Existing devices will be supported until September 2026, but new customers will need to use alternative solutions like the Shopify POS app on mobile devices.

Who Uses Shopify POS? 

Shopify POS is used by a wide range of businesses, including small retailers, pop-up shops, multi-location stores, and even large enterprises. It’s popular among businesses that want to unify their online and in-person sales channels.

Does Shopify POS Take a Percentage of Sales? 

Shopify POS charges a flat rate for in-person transactions, which is typically 2.7% + 0¢ per transaction. This rate covers payment processing and is designed to be transparent and predictable for merchants.

How Much Does a POS System Cost Per Month? 

The cost of a Shopify POS system varies depending on the plan you choose. Basic plans start at around $29 per month, while more advanced plans with additional features can cost up to $299 per month.